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Marketing Help : Best 2 Questions for Soliciting Feedback...

Monday, November 9th, 2015 by Charlie Hutton,

Nov 09
Marketing Help

Categories: Marketing Help

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You’ve just created a new product and you’re getting a handful of people to review it for you, so you can make it even better. Or you’ve just performed a service for a client and you want feedback so you can do even better next time.

What should you ask?

Two questions:

“On a scale of 1 to 10, how would you rate the quality of this (book, service, etc.)?”

If they answer with anything other than a “10,” follow up with this question:

“What would it take to make it a 10?”

It’s that simple.

These two questions will get you better feedback than most 20 question surveys. And you can do it anywhere – over the phone, through email, using a survey service, etc.

Download’able Quote Card “Marketing Help : Best 2 Questions for Soliciting Feedback”

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Cover Photo by Kristina D.C. Hoeppner and covered under Creative Commons

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